Privacy Policy
Last Updated: May 19, 2025
1. Information We Collect
1.1 Information You Provide
When you register for and use AIShortsPro, we collect information that you provide directly to us, including:
- Account Information: Name, email address, password, and other information you provide during registration
- Billing Information: Payment details, billing address, and other information necessary for payment processing
- User Content: Scripts, preferences, customization selections, and any other inputs you provide to generate videos
- Communications: Information you provide when contacting our support team or submitting feature requests
1.2 Information Collected Automatically
When you access or use our Service, we automatically collect certain information, including:
- Usage Data: How you interact with our Service, the features you use, the time spent on the platform, and other usage patterns
- Device Information: IP address, browser type, operating system, and device identifiers
- Cookies and Similar Technologies: Information collected through cookies, pixels, and similar technologies as described in our Cookie Policy section
1.3 Information from Third Parties
We may receive information about you from third-party services that integrate with our platform or that we integrate with, such as:
- Payment Processors: Limited payment and transaction information from our payment processing partners (like Stripe)
- Social Media Platforms: If you choose to connect your social media accounts with our Service
2. How We Use Your Information
We use the information we collect to:
- Provide the Service: Create and manage your account, process payments, and provide customer support
- Generate Video Content: Process your inputs to create AI-generated videos
- Improve the Service: Analyze usage patterns, diagnose technical issues, and enhance user experience
- Communicate with You: Send service-related notifications, updates about new features, and respond to your inquiries
- Security and Fraud Prevention: Detect, investigate, and prevent fraudulent transactions and unauthorized access
- Comply with Legal Obligations: Adhere to legal requirements and respond to lawful requests from public authorities
3. How We Share Your Information
3.1 Service Providers
We share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as:
- Cloud hosting and storage providers
- Payment processors
- Customer support tools
- Analytics services
3.2 Business Transfers
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction.
3.3 Legal Requirements
We may disclose your information if we believe it is reasonably necessary to:
- Comply with applicable laws, regulations, legal processes, or governmental requests
- Protect the rights, property, and safety of AIShortsPro, our users, or the public
- Detect, prevent, or address fraud, security, or technical issues
3.4 With Your Consent
We may share your information with third parties when you have given us your consent to do so.
4. Data Retention
We retain your information for as long as your account is active or as needed to provide you with our Service. We will also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
5. Your Rights and Choices
5.1 Account Information
You can update your account information at any time by accessing your account settings on our website.
5.2 Data Subject Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Restrict or object to certain processing of your data
- Request portability of your data
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us at support@aishortspro.com.
5.3 Marketing Communications
You can opt out of receiving promotional communications from us by following the unsubscribe instructions included in these communications or by contacting us.
5.4 Cookies and Similar Technologies
Most web browsers are set to accept cookies by default. You can usually set your browser to remove or reject cookies, but this may affect certain features of our Service.
6. Children's Privacy
The Service is not intended for children under the age of 13 (or the relevant age in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
7. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, destruction, or alteration. However, no internet or email transmission is ever fully secure or error-free.
8. International Data Transfers
We operate globally and may transfer your information to countries other than your country of residence, including the United States. These countries may have different data protection laws. When we transfer information across borders, we take appropriate safeguards to protect your information in accordance with this Privacy Policy and applicable law.
9. Third-Party Services and Links
Our Service may contain links to third-party websites or services that are not owned or controlled by AIShortsPro. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.
10. Cookie Policy
10.1 What Are Cookies
Cookies are small text files stored on your device when you visit websites. They are widely used to make websites work or work more efficiently, as well as to provide information to website owners.
10.2 How We Use Cookies
We use cookies and similar technologies for the following purposes:
- Essential Cookies: Necessary for the website to function properly
- Analytical/Performance Cookies: To analyze how visitors use our website
- Functionality Cookies: To remember choices you make and provide enhanced features
- Targeting Cookies: To deliver relevant advertisements and track campaign performance
10.3 Your Cookie Choices
You can manage cookies through your browser settings. Please note that disabling certain cookies may impact your experience on our website.
11. AI and Content Generation
11.1 AI Processing
Our Service uses artificial intelligence technologies to generate video content. When you provide inputs (such as scripts or customization preferences), our AI systems process this information to create videos.
11.2 Training and Improvement
We may use de-identified and aggregated data derived from user interactions to improve our AI models and service quality. This helps us enhance video generation capabilities and overall platform performance.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
13. California Privacy Rights
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information. For more information on your California privacy rights, please contact us.
14. European Economic Area (EEA) Users
If you are in the EEA, you have certain rights under the General Data Protection Regulation (GDPR). AIShortsPro acts as a data controller for the personal information you provide. The legal basis for processing your information includes:
- Performance of a contract when we provide you with our Service
- Legitimate interests in operating and improving our business
- Compliance with legal obligations
- Your consent, where applicable
15. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: support@aishortspro.com